Privacy Policy

1. Information We Collect

2. How We Use Information

We may use collected information to:

• Schedule and manage appointments
• Process payments
• Send confirmations and reminders
• Improve website and guest experience
• Send promotions and salon updates
• Review employment applications
• Maintain operational records
• Comply with legal obligations

3. SMS & Email Communications

By providing your contact information when booking, you consent to receive transactional messages relating to your appointments, including confirmations, reminders, and service follow-ups. Message and data rates may apply.

Marketing communications, including promotions and salon announcements, are sent only to guests who have opted in to receive them. You may opt out at any time by replying STOP to any text message, using the unsubscribe link in any email, or contacting us directly.

4. Cookies & Analytics

Our website uses cookies and analytics tools to improve performance, functionality, and marketing effectiveness. This includes Google Analytics and Google Ads conversion tracking, which may use cookies to measure website activity and advertising performance. You may control cookies through your browser settings.

5. Sharing of Information

Palm Nail Lounge does not sell personal information. Information may be shared with trusted service providers who assist us in operating our business, including:

• Mangomint — appointment booking and point-of-sale. Booking is provided through an embedded widget hosted by Mangomint; any cookies set during booking are set by Mangomint on their own domain.
• Web3Forms — website contact and careers form delivery
• Google — website analytics and advertising measurement
• Amazon Web Services — website hosting

These providers are permitted to use your information only as necessary to provide services to us.

6. Data Security

Reasonable administrative and technical safeguards are used to protect information; however, no system can guarantee complete security.

7. Third-Party Links

Palm Nail Lounge is not responsible for the privacy practices or content of third-party websites linked from this site.

8. Children’s Privacy

This website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Your Rights

Guests may request access to, correction of, or deletion of their personal information where applicable by law. To make a request, contact us using the information below.

10. Updates to This Policy

Palm Nail Lounge may update this Privacy Policy periodically. The effective date above reflects the most recent revision.

11. Contact Information